PRIVACY POLICY

Effective Date: March 18, 2021

Welcome to the MadProps website or mobile application operated by NEON Labs, Inc. (collectively, “MadProps,” “we,” “us,” “our”).  This Privacy Policy covers our websites (including, http://www.neonlabs.app) content, software products, mobile applications, mobile and web-based services, or any other MadProps materials (each a “Service,” and collectively, the “Services”), owned and operated by MadProps, and which distribute or link to this Privacy Policy.  This Privacy Policy is intended to help you understand the types of information we collect, how we collect, and how we use the information you decide to share or provide through the Services.  This Privacy Policy applies to the Services, regardless of the medium by which the Services are accessed (e.g., app, mobile browser, computer browser, etc.).  

ACCESS RESTRICTED

THE SERVICES AND ACCESS TO ALL CONTENT ON THE SERVICES ARE INTENDED ONLY FOR PERSONS OF THE LEGAL BETTING AGE BASED ON YOUR LOCATION WHERE THE SERVICES ARE BEING ACCESSED OR VIEWED. 

YOU WILL BE REQUIRED TO VERIFY YOUR DATE OF BIRTH PRIOR TO ENTERING OR INTERACTING WITH THE SERVICES. AGE VERIFICATION PROMPTS MAY ALSO BE LOCATED WITHIN THE SERVICES.

WE DO NOT KNOWINGLY COLLECT INFORMATION FROM THOSE UNDER 21 YEARS OF AGE AND REQUEST THAT SUCH INDIVIDUALS NOT PROVIDE ANY INFORMATION (DEFINED BELOW) TO US OR ACCESS OUR SERVICES. 

IF YOU DO NOT AGREE TO ABIDE BY THIS OR ANY FUTURE PRIVACY POLICY OR TERMS OF USE, DO NOT CONCLUDE OR ACCEPT THIS AGREEMENT, AND DO NOT VIEW, DOWNLOAD, OR OTHERWISE USE OR ACCESS (OR CONTINUE TO USE OR ACCESS) THE SERVICES.

Collection of Information


Personal Information:  We collect personal information when you visit the Services and use any of the content or materials provided via the Services.  For example, when you register for an account, make a purchase, enter a promotion, request information or services, interact with us, contact us, or make other inquiries on the Services, we collect personal information.  

 

“Personal information” refers to any information relating to an identified or identifiable individual who is the subject of the information.  For example, when you register with the Services, contact us via the Services, or sign up for our mailing list, you provide us with certain personal information, which may include your name, your email address, your telephone number, your address, your gender, your date of birth, and any other personal or preference information that you provide to us. 

Payment Information:  When users upload or receive money through the Services using payment cards or directly to their bank accounts, the Services collect the payment card information or necessary banking information – including, but not limited to bank account number, routing number, credit card number, expiration date, and billing address – and transmit that information to a payment processor through an encrypted connection.  We do not store complete payment information on our Services, but we may store reference information like a transaction number.

Other Information:  When you use the Services, or when you contact us, we also collect other information about you as disclosed below.  This information may be gathered for all Services users.  

  • We may collect certain information from your activity using “cookies” or other tracking technologies like tags, pixels, clear pixels, gifs, bugs, beacons, and other similar technologies, some of which may enable MadProps or our service providers to identify you and collect information about you across devices and Services. 

  • We may use “cookies,” which are small text files that are stored on a user’s computer hard drive.  They are used to keep track of and store information about the user.  The information that is collected through cookies via the Services is handled in the same manner as other information collected here.  If you prefer not to receive cookies from the Services, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence.  You can also refuse all cookies by turning them off in your browser.  Please be aware, however, that certain features of the Services may be unavailable if your browser is not set to support or enable cookies.

  • We may use online tracking technologies or other third party sources such as public databases, joint marketing partners, social media platforms, public forums, or from third party providers, to collect information about you.

  • We collect information about your activity on the Services, such as, history, content you’ve viewed, search queries you performed.

  • We may collect information about your preferences, interests, habits, and other lifestyle information, including product wish lists, order history, and marketing preferences.

  • We may collect information about your interactions with our customer service, such as the date, time and reason for contacting us, feedback you share with us, transcripts of any chat conversations, and if you call us, your phone number and call recordings.

  • We may collect information about the device you are using to access the Services, including your device make and model, the internet service provider, mobile or other device identifier (e.g., UDID and MEID), user agents, or IP address, mobile device carrier, device’s location capabilities (e.g., GPS, Wi-Fi, Bluetooth signal, beacons, LED light chips or other similar technologies), language, Internet browser type and version.

  • We may collect your location, which may include a precise or approximate geo-location.

  • We may collect information about referring and exiting websites/URLs (including click through URL and pixel tags).

Where required by applicable law, we treat certain types of other information as personal information and comply with all applicable data privacy and protection laws.

To the extent permitted by applicable law, any personal information may be combined with any other information that you provide to us through the Services, that is publicly available, or that we may otherwise obtain, including from third parties.

Children Under 13

We do not market to, and do not knowingly collect any personal information from or about a child under the age of 13 without the consent of the child’s parent or legal guardian.  If we discover that we have inadvertently collected personal information from a child under 13 years of age, we will promptly take all reasonable measures to delete that personal information from our systems.

Use of Information Collected

We use the information collected to: 

  • Send you emails about any transactions you perform on the Services, including any bets, registration, deposits/withdrawals, cancellations, and the like;

  • Send you notices and information, for example, information regarding the Services and changes to the Services, this Privacy Policy, or any of our terms and conditions;

  • Send you marketing communications and updates about MadProps for which you have opted in, including information about new products, events, Services, and/or promotions; 

  • Deliver customized or targeted marketing content and advertisements to you based on the information we have obtained;

  • Respond to requests from you or provide services to you, administer your account, or provide notifications to you; and

  • Enhance and improve the Services, and any of our products, services, content, advertising, and promotions.

You consent to receive communications from us electronically, such as by email.

We may distribute your information as provided in the following circumstances:

Service Providers: We may employ third-party service providers to perform functions on our behalf.  They may have access to personal information needed to perform their functions, but may not use it for other purposes.  We use a third-party payment service to process purchases made through the Services.  In these cases, your Information may be collected by this third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, this third party’s use or disclosure of your Information.

Legal Obligations: From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law.  We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful or related to an alleged unlawful activity.

Protection of MadProps and Others: We may release your information when we believe release is appropriate to (i) comply with the law or any rule, regulation, government or court order; (ii) enforce or apply our Terms of Use and other agreements; or (iii) protect the rights, property, or safety of MadProps, our affiliated companies, our users, or others.  However, this does not include selling, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the terms set forth in this Privacy Policy.

Sale or Acquisition: If we become involved in a transaction involving the sale of our assets, such as a merger or acquisition, or if MadProps is transferred to another company, we may disclose and/or transfer your information as part of the transaction.  If the surviving entity is not MadProps, your information may be used pursuant to the surviving entity’s privacy policies, which may be different from this Privacy Policy.

Security

We take precautions that are reasonable under the circumstances to protect the information that is either available from or collected by the Services.  We have taken steps designed to safeguard the Services’ integrity, their telecommunications, and their computing infrastructure, including but not limited to, authentication, monitoring, auditing, and encryption.  Unfortunately, no data transmitted over, or accessible through, the Internet can be guaranteed to be completely secure.  As a result, we cannot ensure or warrant that personal information will be completely secure from misappropriation by hackers, nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network.

Links

The Services may contain links to or information about other websites that are outside our control or custody.  We are not responsible for the content or privacy practices of other websites and suggest that you review their privacy statements to understand how your information is used or shared by those other websites.  We do not endorse or make any representations or warranties concerning, and will not in any way be liable for, any informational content, products, services, software, or other materials available on other websites, even if one or more pages of the other websites are framed within, or linked to, a page of our Services.

Modification

This Privacy Policy was last modified on the date first printed above.  We reserve the right to update this Privacy Policy from time to time, at any time, without notice, and you should check this page periodically for changes.

Your use of the Services, and continued use of the Services following any changes to the Privacy Policy, signifies that you agree with the terms and conditions of the Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Services or provide any information to us.

Contacting MadProps

If you have any questions about this Privacy Policy only, contact us at:

MadProps, LLC
c/o TruMedia Networks, Inc

361 Newbury Street

Boston, MA 02115